Privacy Policy
The information received from our Clients is a necessary element to provide the excellent service that the Company offers to its Clients.
The security and confidentiality of personal information, as well as the careful handling of it, respecting the privacy of our Clients, is of utmost importance to us.
Type of information we collect:
Information provided by you voluntarily to us or any of our authorized representatives or brokers in connection with obtaining any insurance service or product. Typically the information collected is your name, address, telephone number, email, social security number, license number or place where you will provide your medical-hospital services. From such information, your occupation, economic condition or hobby could be inferred.
Information about transactions or actions carried out with us related to policy coverage, premium, claim number, claim files, claim history, insurance transaction history. These examples of the type of information we collect are illustrative and should not be considered a complete inventory of our information collection.
Shared personal information:
The Company does not share the personal information of its Clients.
As an exception, and as permitted by law, we may share the above information with persons or companies that provide the services we offer to our Clients on our behalf. We may also share such information with companies that perform services for our company during marketing campaigns for our products or services. We only share with these persons, companies or businesses the information that is strictly necessary to achieve our marketing objectives and offer the aforementioned service.
We require these persons, companies or businesses, by written contract, to maintain strict confidentiality of the information and limit its use to the purposes for which it was provided.
Information about transactions or actions carried out with us related to policy coverage, premium, claim number, claim files, claim history, insurance transaction history. These examples of the type of information we collect are illustrative and should not be considered a complete inventory of our information collection.
Text Messages (SMS)
We use your mobile information to send text messages that may include promotions and/or marketing. We do not share your data with third parties without your explicit consent.
Log Files
SIMED follows a standard procedure for using log files. These files record visitors when they visit websites. All hosting companies do this and it is part of the analysis of hosting services. The information collected by the log files includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and possibly the number of clicks. This information is not linked to any personally identifiable information. The purpose of this information is to analyze trends, administer the site, track users' movement on the website, and gather demographic information.
Cookies and Web Beacons
Like any other website, SIMED uses 'cookies.' These cookies are used to store information, including visitors' preferences and the web pages accessed or visited by the visitor. The information is used to optimize the users' experience by customizing our webpage content based on visitors' browser type and/or other information.
For more general information about cookies, read “What are cookies”.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Data Protection Rights “GDPR”
We would like to make sure that you are aware of all of your data protection rights. Every user has the right to the following:
The right of access: you have the right to request copies of your personal data. You may be charged a fee for this.
The right to rectification: You have the right to request that we correct any information that you believe is inaccurate. You also have the right to request that we complete information that you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to us processing your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Information about past clients:
The Company does not share personal information about its past Clients except as permitted by law.
