Newsletter 6_How Residents Learn from Their Mistakes

Every July, the latest class of physicians in training begins to apply the wisdom of “learn from your mistakes” in situations with dramatically elevated consequences. Embracing the upside of one’s inexperience is decidedly more daunting when you’re in a new environment and striving to prove you belong there. When things do go wrong, residents need reassurance that they are part of a team, not alone. And supervising attendings and other team members should lead trainees from any missteps toward learning opportunities.

Share This Post

Every July, the latest class of physicians in training begins to apply the wisdom of “learn from your mistakes” in situations with dramatically elevated consequences. Embracing the upside of one’s inexperience is decidedly more daunting when you’re in a new environment and striving to prove you belong there. When things do go wrong, residents need reassurance that they are part of a team, not alone. And supervising attendings and other team members should lead trainees from any missteps toward learning opportunities.

Of course, all physicians are fallible and virtually every patient encounter introduces a unique set of risks for individual or systemic failures that threaten safe care. Fortunately, the vast majority of those errors are inconsequential to the patient and—we hope—instructive to the physician’s ongoing effort to improve patient safety. But some breakdowns in care do lead to immediate patient harm, or a delayed diagnosis and the missed opportunity for optimal treatment. And a subset of those adverse outcomes trigger assertions of medical malpractice.

Residents are held to the same legal standards as attending physicians—and they do get named in malpractice claims and suits. Frequently, residents who are named as co-defendants (i.e., along with attendings) are dropped from the case before it is resolved, but the experience is not forgotten. Based on CRICO’s national comparative benchmarking system, residents account for nine percent of physicians named in malpractice cases asserted from 2007–2016. Analysis of the 57,206 cases asserted over those 10 years shows that the proportion of residents named varies from 6% to 16% among the top 10 responsible services (which account for 57% of all cases asserted).

Top Responsible Services

Claims and Suits Filed from 2007–2016

 

SERVICE

CASES ASSERTED

ALL PHYSICIAN*
DEFENDANTS

RESIDENT
DEFENDANTS

 

All

57,206

58,459

5,166

9%

 

General Medicine

5,953

6,805

540

8%

 

Orthopedics

5,177

5,408

420

8%

 

Ob/Gyn

4,994

5,777

735

13%

 

General Surgery

3,125

3,477

400

12%

 

Emergency Medicine

3,063

2,998

300

10%

 

Anesthesia

2,697

2,468

190

8%

 

Plastic Surgery

2,275

2,295

140

6%

 

Radiology

2,172

2,173

185

9%

 

Neurosurgery

1,452

1,729

169

10%

 

Pediatrics

1,420

895

144

16%

 

*A case may have multiple defendants, and not all defendants are physicians. Health care entities and/or other clinicians may also be named.

 
Top Contributing Factors

All CBS cases are reviewed to identify the key factors that contributed to the adverse outcome and the claimant’s decision to seek compensation. The top contributing factor categories for cases involving residents (below) match the top categories for cases naming attendings.

52%

Clinical Judgment

Most commonly, failures to a) appreciate and reconcile relevant signs, symptoms, or test results; b) order a diagnostic test; or c) correctly interpret diagnostic studies.

36%

Technical Skill

Most commonly, poor technical performance related to a known complication, often due to inexperience with the procedure.

27%

Communication

Most commonly, miscommunication among providers regarding the patient’s condition, a failure to read the medical record, or a breakdown in closed-loop communication.

 

Note: a case may have more than one contributing factor.

 

For any dedicated caregiver, an allegation of negligence—often harshly worded accusations about one’s clinical judgment, technical ability, and interpersonal skills—lands hard and raises introspective questions. An established physician is likely to see a single adverse event as concerning, but also as an anomaly amidst a career of thousands of successful patient encounters: an important opportunity to assess one’s skill and judgment, but not a signal of general incompetence.

When the physicians at the center of such tragic events are trainees, their limited repositories of positive encounters and their relative inexperience with professional failure can seed serious doubt. In isolation, the impact of being sued can jar their confidence to the point that they might questiontheir commitment to continue a career fraught with such risks. Rather than asking “What can I learn from this?” they may be wondering “Should I stop seeing patients?”

Assume that residents and fellows will encounter situations where things go wrong. Do not assume that they will be readily aware of formal support programs, and don’t presume someone else will be providing informal support. Traumatized trainees may not ask for help, but they probably will need some and certainly will benefit from it.

Additional Material

July 2018 | by Jock Hoffman

More To Explore

Habit Forming by Jock Hoffman

According to one study, a New Year’s Day resolution to change or establish a habit may not really take hold until mid-March, even for people fully committed to their resolutions.
But, for individuals who are contending with weight, fitness, or substance use issues—and begin the year with the determination to change their behavior—the odds of maintaining that commitment into February are dismaying. Nevertheless, finding ways to help your patients persevere could also help reduce the risk of diagnostic, treatment, or medication-related errors.

Simed Offline Button 2

Solicita Tu Acceso

Llena el formulario a continuación para solicitar acceso a nuestra plataforma Knowledge Sharing Community.

Luego de completar la solicitud recibirás una confirmación por email en las próximas 48 horas.
Ya tienes cuenta? Accede Aqui.